DinnerDeck support
A little help,
when you need it.
App question, recipe feedback or a subscription issue? We’re here to help you get back to dinner.
Get in touch
support@dinnerdeckapp.comTell us what happened, your device model and the version of DinnerDeck you’re using. A screenshot can help. Please don’t send passwords or payment details.
We aim to respond as soon as reasonably possible.
Before you email
Manage or cancel a subscription
On your iPhone or iPad, open Settings, tap your name, then Subscriptions. Select DinnerDeck to manage or cancel your plan. Deleting DinnerDeck does not cancel your subscription. Cancel a trial at least 24 hours before it ends if you do not want it to renew. Read Apple’s cancellation instructions.
Restore a purchase
Open DinnerDeck and choose Restore purchase on the subscription screen. Make sure you’re signed in to the Apple Account used for the original subscription. If an active subscription is still not recognised, email us with the details of what you see.
Request a refund
App Store payments and refund decisions are handled by Apple. Visit Apple’s Report a Problem service, sign in with the Apple Account used for the purchase and follow the available refund options.
Find SauceDeck
Open the More menu in DinnerDeck, then choose SauceDeck. You’ll find sauces, dips, marinades, pairing ideas and your sauce planning tools inside the same app.
Saved recipes or weeks are missing
Saved weeks, favourites, custom recipes and preferences are stored on your device. Removing the app or clearing its storage may remove that content. Restoring a subscription restores purchase access; it does not restore locally stored recipes. Contact support before reinstalling if you need help with saved content.
Report a recipe or nutrition issue
Please email the recipe name, the ingredient or instruction in question, and what seems incorrect. Nutrition values are estimates. Always check ingredient labels, allergens and dietary suitability before cooking.